Amazon’s Expired Food Problem
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Amazon’s Expired Food Problem


Since Amazon bought Whole
Foods for $13.7 billion in 2017, it’s become an ever
more popular place to buy food items. With Amazon Fresh, Prime members get
groceries delivered for free in two hours from local Whole Foods
stores in select cities. But outside Amazon Fresh, there’s an
entire section of food sold through Amazon’s regular e-commerce platform. It’s called Grocery and Gourmet, and it
launched in 2006 with 14,000 dry grocery products available. Today, it has hundreds of thousands
of items sold by millions of third-party sellers. Chances are you can
find your favorite variety or obscure flavor on Amazon. And if you’re a Prime member, many
of them will have free one-day shipping. But there’s a downside to
the convenience created by Amazon’s huge marketplace. Some of these
food items sold through third-party sellers are arriving expired,
stale or tampered with. That focus on selection, relentlessly
offering more stuff, allows those expired or unsafe foods to
fall through the cracks. I do buy my creamer there because I can’t
get it in the store where I live now. It was chunky and curdled and
that’s when I noticed the expiration date was I want to say
two or three months before. It was shocking. They m ailed us
actually like over a year old brownies. I’ve never experienced
anything like that. Like, it tasted disgusting. It tasted like, I
don’t know, cardboard. A CNBC analysis found expired hot
sauce, beef jerky, granola bars, Doritos, coffee creamer
and baby food. We wanted to find out why expired food
ends up on Amazon and what’s being done to cut back on the problem. Amazon currently just has the potential
for a massive liability, and they’re certainly trying to take steps to
clean things up and make the products that are being sold
through the platform more reliable. To understand how expired food gets
on the Amazon marketplace, it’s crucial to understand who
is selling it. Consumers have this false sense of
security that because it’s coming from Amazon, it must be OK. But what consumers really have to know
is they’re not buying from Amazon. They’re buying from somebody else. Amazon’s algorithms work behind the
scenes to automatically suggest a seller when you shop. These listings
are actually official brand names appearing there. So it looks really
official that it’s coming from like, let’s say, Kraft. People don’t know
that there’s a big third-party marketplace right behind the listing. While Amazon sells its own groceries
through its Fresh program, the Grocery and Gourmet section is mostly made
up of products sold by third parties. 3PM Solutions, a data
analytics firm that specializes in e-commerce, analyzed Amazon’s 100 best-selling
food products for CNBC in October. Of the sellers that had over
1,000 customer reviews in the last year, 40% had more than five
customer complaints about expired goods. Almost four months later, 3 PM found
that all these sellers are still active and at least 50% of them
have had more customer complaints of selling expired products since the
initial story ran in October. I would hope that Amazon is reading
these stories in the news and understanding that third-party sellers are
abusing their platform and selling these types of products and
doing everything possible to clean it up and start to
protect consumers better. In a statement, Amazon told CNBC, “We
require selling partners to abide by strict product quality guidelines and
our teams have robust practice systems in place to prevent expired
goods from being shipped to customers.” Amazon told CNBC it will
terminate bad actors for violating its policies around expired foods. But the question that we should be
asking is: how often are you checking to see if these sellers
are following your guidelines? Amazon told CNBC that it
happens in very isolated incidents. 3 PM says it’s noticed a pattern
among 150 million customer reviews of more than 2
million third-party sellers. Sometimes you’re buying from very
unprofessional sellers that are literally just trying to unload product and
make a quick buck and they don’t care about your safety. Among the recent food products that
customers say arrived expired or tampered with are various coffee creamers,
Doritos, Fiji water bottles and Similac baby formula. In order to be eligible for its
fulfilled by Amazon program, food and beverage products must have a minimum
remaining shelf life greater than 90 days. Amazon says items within 50 days
of the expiration date at the time of arrival at a warehouse will
be marked for disposal by Amazon. Bulk items must also include
extra time for consumption. Amazon cites an example. A 240-count bottle of daily supplements
must have a remaining shelf life of 240 days plus an additional 90 days
at the time of check-in at the fulfillment center. And Amazon takes
product safety really seriously. The problem is just how big Amazon is
and it just is really difficult to police a system that big effectively. Amazon says it has millions of
sellers worldwide, including at least 800,000 in the U.S. Third-party sellers make up 58 percent
of merchandise sold on Amazon. Amazon as a company, they have
a $1 trillion market cap now. A big part of their growth
has been opening up the third-party marketplace. That’s the only way you can
get that volume and that huge growth as a company. The thing is, that growth needs to
be tempered for the reasons of safety for the consumer. And this issue is
more and more important as a growing number of shoppers head
online for their groceries. A recent report by Nielsen and
the Food Marketing Institute found online food and beverage sales will
top $143 billion by 2025. And last year, 44 % of U.S. households purchased food and beverages online,
up from 39 % in 2017. I know of sellers who’ve sold
chips, crackers that are expired, ramen packets that are expired
and also flavored waters. Although many of these grocery items
are sold by third parties, Amazon gets a cut of each sale and
provides the selling platform, which makes culpability a hot topic. It’s not just a flea market, a local
flea market where a few goods are going to be sold. Folks can go on
there and sell at scale expired items, items that can harm consumers. And ultimately, Amazon needs to be liable
for that harm that’s caused in order to induce Amazon to take
the appropriate action to protect consumers from those types of sellers. So where are third-party
sellers getting expired merchandise? The short answer is: it’s usually changed
hands a few times before it ends up on Amazon. So-called banana box
stores sell pallets of goods deemed unfit for sale at
normal grocery stores. Think overstock, discontinued items, returns
or inventory that’s been damaged, like when a
pallet gets knocked over. If you go to a banana box store,
probably two-thirds of the stuff in the store is expired. Closeout sales and liquidation warehouses
are other common sources. For example, a U.S. company cancels an order, so the
overseas manufacturer sells it at a discount to a liquidation company who
then sells it on Amazon. Another example: even though Starbucks closed
all its 379 Teavana stores in 2018, you can still buy Teavana sugar
and fruit tea on Amazon in 2020. From sellers who purchased
it from closeout sales. Now the problem with passing
visual inspection for anything that’s liquidation or that has some sort of
broken supply chain is that no one knows how it was
stored in the meantime. You don’t know if it got overheated. You don’t know if it got dinged and
now there’s a hole in the seal. You don’t know if it was too cold. Plastic gets brittle and
cracks when it’s cold. Sellers can also stock up on
seasonal items that become wildly popular when normal grocery sellers take
it off the shelves. You would be amazed at what people will
pay for that package of Oreos that they can’t get anymore. So something that
was originally $3.50, these sellers had people buying for
$25 and $30 a package. So they would ignore the best-buy
dates and ship the product. And then there’s dumpster diving. People going to Trader Joe’s and
going through the dumpster and finding products that they’ve thrown out
and reselling them on Amazon. Brand owners have a real problem here
in the sense that once somebody gets an expired food product and has a problem
with it, maybe they get sick or it’s just a horrible taste, they’ve probably
lost a customer for life at that point. An online Amazon policy says
all sellers must place a label showing both the manufacturing date and
expiration date in at least 36 point font so warehouse workers can easily
spot the dates on each box or bundle as well as on each individual
item inside the box or bundle. So then how does food past its best-buy
date actually make it out the door of Amazon’s warehouses? Unfortunately, a very large percentage
of third-party sellers aren’t even aware of this particular rule. And even if they are, they
tend to not follow it. And Amazon also does not
always enforce its own rules. Simple mistakes are bound to
happen at this scale. Pickers and packers in the warehouses are
working at high speeds to keep up with Amazon’s 2019 promise to make
one-day shipping the default for all 100 million-plus Prime members. In January 2020, Jeff Bezos told
shareholders that more people joined Prime last quarter than ever before. So if it’s hard for the guy doing
pick and pack who’s picking your order and sending it out to you, he might
not notice that the item is expired because it’s printed in really small type
or whatever the case might be. Amazon has more than 175 warehouses
across the world, covering 150 million square feet of space. Product is shipped to
all these warehouses. It’s trucked everywhere that one
seller owns the product. So sometimes the older units have been
sold by Amazon without the seller meaning to take part
in that behavior. And sometimes problems with food items are
caused by how Amazon stores and handles them. One of the things that
we found was like oatmeal next to really smelly Tide. And I know like Tide has a
very strong chemical smell, especially like, you know, the big jugs of it. And oatmeal is one of
those grains that absorbs flavor. And so sometimes , there’s nothing
wrong with it inherently, it doesn’t damage the oatmeal, but you might
have Tide flavored oatmeal, for example. When Congress passed the Food Safety
Modernization Act in 2011, Rachel Johnson Greer’s job at Amazon was to
bring its food storage and handling procedures into compliance. Some of the temperatures were reaching
over 120 degrees inside the facility and we just did spot
checks throughout the facility to see different things. That particular one, the top
shelf, was a giant tub of gummies that had all melted together
because it was 120 degrees. And so it was literally
a melted tub of gummies. Another issue: returned food items can
get mistakenly entered into the wrong category and end
up being resold. If someone screwed that up, either the
seller screwed it up or Amazon screwed it up and assigned it to
the wrong category, t hen it wouldn’t follow the food process. So Amazon has a really solid food process
where if a return comes in it should never be put back
on the shelf, right? Someone could have opened it. Someone could have eaten part of it. Someone could have gotten it gross. Amazon workers can also make
mistakes when manually entering expiration dates. That’s the problem with the
system, is that if there’s anything that gets manually keyed in wrong,
if anything gets received incorrectly, then things can still sell that
aren’t really supposed to be selling. And occasionally bad actors fake
a later expiration date. I don’t think that anyone at Amazon
would look at that in any detail because the policy does require
stickering over manufacturer dates. And then there’s the whole slew of
products that are not fulfilled by Amazon. So that’s when you buy from
a third-party seller and they ship it to you directly instead of Amazon having
any part of the shipment process. In that case, Amazon doesn’t have
any visibility to that product. In a statement to CNBC, Amazon said,
“We also use a combination of artificial intelligence and manual processes
to monitor over 20 million pieces of customer feedback we
receive weekly for any concerns. If one arises, we work quickly
to investigate, take the appropriate actions and use this information
to improve our systems. Appropriate actions include warning, suspending
or terminating a bad actor’s account. If customers have a
concern with a potentially expired product, we encourage them to contact
our customer service directly for a full refund of their purchase.” In the case of the spoiled
creamer, Amazon did offer to compensate Atkinson after she spoke
to CNBC in October. Wilson also received a refund
for her year old brownies. It makes me think twice and so
we haven’t ordered anything since then. In another statement, Amazon said,
“With the A-to-z Guarantee, customers are always protected whether they make
a purchase from Amazon or a third-party seller.” Former Amazon employee
Rachel Johnson Greer explained how the process works. A seller will get a warning from
Amazon saying a customer complained and said that they received an
expired item from you. Explain yourself. And you get a chance
to do what’s called an appeal. And then whoever at Amazon receives
that says, “All right, legit, you’re back on. Thank you.”
Or, “Absolutely not. That was a terrible appeal. Go away.” Amazon says in 2018 it spent more
than $400 million and employed 5,000 people to fight fraud and abuse. A year ago, Amazon also
launched Project Zero, allowing certain trademarked brands to directly remove
third-party sellers who are tarnishing their reputations. When an item expires, a rguably
it’s been altered in some way. It could have spoiled. So at that stage, that’s when trademark
owners and brand owners can jump in and do something
about those listings. But at this point, the
damage could already be done. Who knows how many hundreds, if not
thousands of people have received the expired item and had a negative
experience with your branded product. One way customers can avoid b uying
expired items is to read the reviews. But Amazon’s platform can make it
confusing for customers to pinpoint the right reviews and for reviewers to
leave their feedback in the right place. I didn’t understand, even when I
wrote the review, that it was a specific seller that was
different than Land O’Lakes. I had no idea. Because when you
looked at the listing, it said the manufacturer was Land O’Lakes and
there was a hyperlink. Really, the negative review for an expired
product should be left on the seller’s feedback page, not
the product listing. So even other sellers’ actions can
actually damage your brand or someone selling a knockoff item or they’re
selling full outright expired items. Any reviews that come
in stay forever. Some brands have decided the
risk is too great. Nike and others have stopped selling
on Amazon in recent months. Although this doesn’t prevent third parties
from selling these brands on Amazon. For seller reviews, however, Amazon
will cross out some negative reviews for products
fulfilled by Amazon. And that strikethrough basically means
they support that seller and they’re addressing the issue at hand. And more often than not, the ratings
that you see on Amazon are actually very inflated in the positive sense. In a positive move, 3PM Solutions
has noticed fewer instances of crossed out reviews since CNBC first
highlighted this issue in October. Still, Amazon’s platform can make it
complicated for shoppers to figure out which sellers to avoid. Unlike product reviews, which you can
sort by number of stars, seller reviews can’t be parsed
out into one-star reviews. So some startups like Fakespot have
created apps to help consumers and manufacturers sniff out
unreliable sellers. As we’re getting more data about the
seller, t his warning count will go up and this warning count will tell
you if there’s a problem with expiration or if there’s liquidated products
being sold or stale products being sold. Fakespot says its free
app and Chrome extension have 20 million users so far and that
it’s analyzed six billion reviews across seven e-commerce sites since 2015. And there are complaints, the same
complaints that you guys saw many months ago, still happening
on the platform. Fakespot allows you to sort a seller’s
reviews by number of stars so you can check for problems. For example, selling stale Doritos. There’s 34 % of the reviews are
mentioning stale for these chips, 19% are mentioning expired. Infant formula
with a broken seal. Seal was broken. The outside
tamper seal was broken. Broken seals. So it’s a
recurring theme in this listing. Or fake Fiji water bottles that may
have been filled with tap water. Do not buy, it’s a
fraud. Tastes like tap water. The bottles are sealed differently from
the one in the bottom. I’m attaching pictures of the fake one
and a real one from the local supermarket. Amazon says product listings
like these with scathing reviews haven’t been removed because there isn’t
a problem with the actual product. Rather, problems come with specific
sellers who send out an expired or unfit version
of the product. You’re getting a product that somebody
has already opened and just filled up with something else and they’re
able to sell it to you. That’s scary. Another tool for consumers is
a Chrome plug-in called ReconBob. It was created by 3 PM Solutions as
a simple way to check the reliability of the seller Amazon’s algorithms
have automatically selected for you. It scans the seller’s reviews for
one-star ratings and certain keywords like “expired” or “stale” and gives
a stamp of approval or not. Last resort, consumers can simply try
to stay away from third-party sellers altogether. One big reason
this problem persists is that expiration dates are not mandated. The Food and Drug Administration told
CNBC that best-buy or sell-by dates are not required under federal law,
with the exception of infant formula. The FDA calls expiration dates “manufacturer
quality dates” that are “not indicative of the safety
of the product.” On a more recent box of creamer
Atkinson purchased on Amazon in January, it included a bright green
sticker explaining something called septic packaging. Amazon says this sticker
is not its doing. Food products are sterilized, ensuring
no microorganisms which cause either food decay or
food poisoning are present. As a result, this product is offered
on Amazon with no concern of expiration past date on this box. With “expired” I think people immediately
jump to it’s somehow going to harm them if they consume it and
most of the time it won’t. It’s just stale or icky. In January, the Department of Homeland
Security issued a report cracking down on the online sale of
counterfeit and pirated goods, including things like unsafe food and medicine. Amazon and other e-commerce platforms will
now be required to turn over information about third-party sellers
to the government. And Amazon could face civil
fines, penalties and injunctive actions. But so far, Amazon has been
regulated differently than its brick and mortar competitors. If a traditional
grocery store sells a defective product, the store can be sued
alongside the company that made the product. And that liability means
conventional retailers are careful about the products they stock. But Amazon
has successfully avoided liability in court by arguing it’s a platform for
the sale of goods rather than a seller. The legal theory is that Amazon
was just providing the space like a flea market and the individual
sellers were actually liable for the goods they sold and not Amazon. That has recently changed, though. Last summer, the Third Circuit Court of
Appeals ruled that Amazon could be held liable for products sold by a
third party seller on its platform. The court found that Amazon was doing
much more than just providing the platform. They were accepting
shipping information, coordinating returns. The case was brought by a customer who
lost vision in one eye when a dog leash she ordered on Amazon
broke during a walk. It’s still making its
way through the courts. When you walk in to Target
or you go to Target.com, you’re buying from Target. You’re not buying from somebody that’s shipping
out of a warehouse that is not Target related. So that’s just the biggest difference that
you have with Amazon is that they don’t even control
all their inventory. With its abundant variety of food
products for sale, Amazon is certainly here to stay as a major player in
the grocery business where it hopes to keep consumer trust. I mean, I feel like I should be able
to trust what I buy from Amazon, you know, and I don’t know. Now I doubt it. It not only damages
their faith in the brand, but it also damages the consumer’s
trust in Amazon. So hopefully Amazon will fix this and
will make it easier to find these expired products and to manage food, not
only for the consumer which they should be doing it for anyway, but
also for themselves and the brand.

100 Comments

  • FunnieDatUasked

    Big coporations are all about cost/benefit analysis. They look at how much they have to spend implementing a solution to stop this, vs the cost of returning and damaging of their reputation. They probably figured the latter is cheaper. It's a calculated decision. The only thing you can do is not buy food from them.

  • Nun Ya

    Take it from someone who is a full time reseller (me), Amazon does not do anything to get this stuff taken down. Just like they do nothing about counterfeits and and fake reviews. The solution is a simple one: do not allow people to sell food. Any store that sells food, or any company that manufactures food, is inspected by health departments. Why anyone would buy food on Amazon is beyond me.

  • Caleb Bay

    Unopened Tide does not smell through the bottle. Thats absurd and you should have edited it out so I could take that woman seriously.

  • Abram Carroll

    Amazon: Tyrone Biggums said the food was fresh.
    But really with temps of 110, those expiration dates will be wrong. Temperature is huge.
    That 30 year shelf life of Mountain House will only be 2 years at high temps. It's dramatic.

  • Bob H

    I'm pretty sure a lot of these are basement dwelling stoners who go to Trader Joe's or the local grocery store when someone orders something so they should pay closer attention to the expiration dates.

    I've noticed a lot of them are selling cloth face masks for $65 a piece on Amazon now, too.

  • Caleb Bay

    Amazon does not have any seller support beyond reading miles of text. You cannot call. Anyone. Ever. Even when its a clear problem. I don’t sell there. When you run off reputable sellers with awful service all thats left is sketchy expired stuff selling jerk offs.

  • Tahtahme Xero

    I'm not surprised people didn't check the expiration dates, who would think something they bought yesterday is a year expired?

  • Tahtahme Xero

    It's easy to condemn people buying food there but if they have a foodstamps card they have half off Prime membership and can get shipped what they need, same with many poor people especially with no car!

  • YTYTYTY

    It's not only that, the food gets stale when it's too hot outside and package is left in warm outdoor. I also saw mayo separated due to coldness in winter. That's when I realized food is not really made for shipping. I only get soy sauce or chips from amazon, nothing that perishes easily.

  • BalthazarTheGreat

    Wow Amazon's official statement about the issue seemed generic and generated by a google re-captcha security Bot. Like your algorithm and detection system is obviously not robust if there are so many problems with expired food like shame on you Amazon. You claim you deactivated a bad sellers account? To bad you don't take any real personal information such as drivers license to permimentaly ban them forever, so the moment you ban them these people get back up online within minutes to fill out a new sellers account all you need is a card with money on it to pay the $39.99 monthly sellers fee.

  • Dan R

    Why not just require the sellers include the expiration date in their product description? There's already a section under the seller's name to explain the condition of their item, just require they enter the best by date!

  • 2 Moons

    This is a pile of garbage. This video is unnecessary. They need to follow the exact local rules as grocery stores in your local area. Finished….

  • Joshuavangorden

    Your think Amazon cares 🤣, omg that was funny! Amazon doesn't care all they want is 💲💲💲💲💲💵

  • henry ravu

    just take your lazy ass to the supermarket/retail shop and purchase your taste…rather thn whining like a baby.

  • Off_mah_lawn

    5 complaints about expired food from the 100 top sellers? That is not actually that many cases.

    When you are dealing with enormous quantity, it is inevitable mistakes will happen. I am sure most grocery chains have higher rates of expired food sales.

    This will likely just cause Amazon to crack down on their 3rd party sellers which are already getting a pretty raw deal.

  • pitbull9991

    I like how “Lesley Hensell” has a blue sheet behind her while speaking and yet you can see the rest of her huge house in the background.

  • J C

    Food is the worst thing you can buy from Amazon. I was once told by a higher up that they had no way to track first in first out at their warehouses. Also the warehouses would get so hot that bags of chocolate candies would be melted in their packaging. 🤢

  • Ehong Chao

    One time I bought shelf stable food off Amazon, shipped by Amazon. The whole case I received was going to expire in 30 days but since there was only 6 packages inside, I ate one. I felt so sick afterwards. It was gross. I got my refund.

  • Andrew Keener

    I've also noticed that a lot of negative reviews about third party sellers is disregarded, or has a strike through it. There's also a notation from Amazon saying that they (Amazon) handled the matter.

  • Curas1

    Here's a solution, have Reasonable Prices!
    No ones buying this garbage because it's 50% to 200% marked up or Worse!

    There is a divide between low cost stores and ultra expensive ones with walmart, target, food max, food co, food source, smart n final, save mart n others on one side and Amazon, safeway, Raleys, bel Air and others on the other.

    Give me good prices and I'm there, but delivery cost, item availability and now who will have snap ebt (food stamp) as a option for online delivery will also matter.

  • omega redd

    I don't even order pizza for delivery anymore because they spit in it . I don't do grub hub or none of that because I don't trust anyone with my food ..and I'm not stupid.

  • Austin Myers

    But not all food “expires” on the listed expiration date. What a shame CNBC. You all usually do better journalism than this.

  • Joshua79C C

    Noticed at least twenty years ago that many food manufacturers/processors have done away with Expiration dates and how some folks think the BEST By date is when something had expired. I never throw out and eat something if it's still 3-6 months past the best by date and I am still alive. I only buy Land'O'Lakes hot cocoa mixes through amazon since said vendors often sell 3 box per order for a deal as local stores I go to either do not carry said items or those who do only sell by the packet.
    I should go to BJ and Costco to see if they have said items by the box at those places near me and see what their prices are, but only members can buy from there.

  • AmericanPride1234

    I deliver Amazon as a side job.  One thing I have always been worried about is when I deliver Whole Foods Groceries and about 90% of the time The notes from the homeowner tells me to just leave there bags at the front door and not bother to knock or ring doorbell.  Though, they get notified once I deliver the bags. Doesn't mean that's the exact time they bring there bags inside and put things away.  Don't blame me that you waited until the next time you go outside to bring your groceries inside and complain your perishables are no longer good. Luckily, that at least that I know of that has not happened on any of deliveries.3-4-20

  • Mad Mutt

    Amazon is a horrible, vile company. They manipulate their product descriptions, they treat their employees like trash, and they literally sell actual garbage, all while Alexa catalogues your entire life. Go back to brick and mortar, support your local businesses, get off your lazy, spoiled butts and go shopping. Stop lining Bezos's pockets, stop poisoning your families with his toxic wares, and spend some time in your own communities – you really will be so much better off

  • hendrsb33

    This is why I buy my food from a grocery store and not online. See it and THEN buy… because most companies care more about selling product than worrying about your health.

  • Melissa Smith

    My father-in-law ordered three loaves of bread through regular Amazon instead of Whole Foods and it took about a month to a month-and-a-half for the bread to get to the post office and we refuse to pick it up because we knew it was going to be very very expired. Amazon wouldn't issue a refund on it either.

  • Nick Moraitis

    Just another reason why I’m glade I never stared using Amazon. Items to be consumed are best the old fashion way. Prepare fresh food everyday.

  • Nick Moraitis

    The real issue is many workers simply don’t care what the expiration date is.

    I would regularly find mistakes in a computer system that caused customers to receive the wrong product, or none at all when the item was clearly available. When I would find the issue and bring it to the attention of someone who could fix, I was reprimanded and told to sit in a chair and do my job. My job was customer service and sales.

    The real issue is many workers simply don’t care anymore about what they do, generally because they’re upset about something in their life.

  • Terri Campbell

    Watch out for vitamins as well. They shipped rancid fish oil to me. It looked like it was sitting in the sun for about a year before they shipped it.

  • Sae

    Looks like Amazon getting sloppy with their systems… You can't excuse negligence especially with food. Baby food?! C'mon!!!

  • Hill Rosa D.

    "Expired food problem"? Ha!! Ain't no way I'm buying food from Amazon. EVER.
    If you knew the Brownies were out of date by a year, why would you want to still try it 🤔

  • MindSET

    Pandemics, plus size models, mass surveillance, a big push for A.I… I non-love conspiracies, but I know what jumping the gun is like. We might just push ourselves into extinction.

  • Ramon Pruett

    Isn’t “flavored water” technically 99% of drinks in existence?
    “It tastes disgusting” sis, y’all should have looked at the expiration date BEFORE eating

  • SchrSc

    I stopped buying food from Amazon after some of it had been eaten. I actually hope it was an employee and not a rodent. Either way I stopped my recurring order.

  • Goddess Queen

    I got hostess apple pies and the people were assholes. They sell it when it's going bad. When it comes to you it's bad. The jelly was nearly like jerky. Hard to pull apart.

  • Supharb Chaleephan

    Amazon. The company that don’t pay taxes. But they threat their employees like crap and sell the costumers crappy and expired stuff.

  • Emmers

    Why is it so hard to just go to a store nearby? If your limited time Oreos are not available locally anymore then just move on to something else. About the only thing one would be safe from even if expired would be hard candy.

  • chancy319

    Under no situation have I ever ordered food on Amazon. Amazon is great for a lot of things. Food is not one of them.

  • gsamtheoriginal

    This is just making sellers look bad. Something to keep in mind is that amazon puts all the food items in the same spots. Sometimes things sit there for a while waiting to be sold. Not to mention that the conditon on the warehouses aparently is not the best look it up. So employee morale would not be good, this would cause for employees to not care as much and not rotate stuff properly. You cant just say there are bad people outhere and that mean harm to amazon costumers. No amazon is the big bad guy here. Its the price of one day shipping. Killing millions of retail stores, treating emplyees like they are robots, treating their drivers with big expectations, unsafe working condition's at warehouses more than a regular wearhouse. So no i woulnt think is the sellers trying to outsmart the system and consumers.

  • DIONNE FRANCIS-BROWN

    This is how your family dollar, dollar tree, or in the UK Poundland, Poundstretcher, fill their stores by purchasing near to expired or slightly damaged food items and they purchase them at a heavily discounted price.

  • Jake Rosendahl

    The expiration date is supposed to be attatched to the item in the computer system, so usually the system will sell the oldest first.

    As for the temperature, all fulfilment centers built in the last 10 years or so is climate controlled to below 85 degrees. I'm not sure about distribution. I know trucks aren't climate controlled, I've seen trucks hot as an oven or cold enough to freeze and break soda cans.

  • omnia resipsaloquitor

    THE OBJECT IS TO SELL EVERY LAST MORSEL AT FULL PRICE,,,,,,,dont be a lazy chump and let someone read the labels for you,,,,,,,,or YOU DESERVE WHAT YOU GET

  • Jake Perkins

    I’ve never even thought about buying food on amazon. That’s just so dumb, food is perishable, and the fact that people trust shipping to keep their food fresh is disgusting…

  • Herman Johnson

    You only get expired food from 3rd party sellers.
    You can avoid unfit products all together by looking for the "Prime" certification.

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